# Scaling digital CX using AI & Airship

May 13, 2026

| 6pm  
Colony @ KLCC, Kuala Lumpur

## Claude, Cursor, Copilot, Codex & the MCP+Skills ecosystem

The “AI hype” is over; it’s time for the AI toolbox.

Join Airship for an evening dedicated to the **AI-powered tech stack**. We’re moving beyond simple chat prompts and showing you how to turn LLMs into active operators of your customer experience.

Spend the evening learning how to _really_ use AI to your advantage as we bridge the gap between AI models and real-world execution – and enjoy a delicious dinner with new connections!

**Join us at Colony @ KLCC**  
- **6pm** | Welcome & introduction  
- **6:15pm** | Fireside chat: Navigating customer experiences in the age of AI  
- **6:45pm** | Driving business impact with CX award winner CIMB  
- **7:15pm** | Live AI toolbox with LLMs + Airship  
- **7:45pm** | Dinner & networking

Places are limited to ensure a high-value experience. Don’t miss out!

#### Meet the team

**Jon Stuart**  
Sr Director, Growth Managers

**Alex Crouch**  
Regional Sales Executive

**Allan Wah**  
Customer Experience Manager

**Jefred Shi**  
Associate Account Executive

**Joseph Jose**  
Senior Solutions Engineer

Trusted by the world’s leading brands

[Case study](https://www.airship.com/customers/accuweather/)

[Case study](https://www.airship.com/customers/alaska-airlines-mobile-wallet/)

[Case study](https://www.airship.com/customers/orange-surveys/)

[Case study](https://www.airship.com/customers/sxsw/)

2x

faster weather alerts

35%
growth in wallet adoption

30x

higher response rates

25%
increase in pass distribution
  
2x

faster weather alerts

35%
growth in wallet adoption

30x

higher response rates

25%
increase in pass distribution
  
2x

faster weather alerts

35%
growth in wallet adoption

30x

higher response rates

25%
increase in pass distribution
  
2x

faster weather alerts

35%
growth in wallet adoption

30x

higher response rates

25%
increase in pass distribution